the airport procedures depend on the departure or the arrival section ;if the traveler is take a flight to go from the origin to the destination ;it will be necessary to pass by the departure department ;if he is coming back from his trip to his origin he should pass by the arrival department and the baggages services.
Departure procedures:
the departure procedures includes the check in ,it is the registration where the passenger /the traveler present his passport and the ticket ;the ground handling agent verify the name of the traveler on the passport and the ticket ,here the name must be the same in the two ;this is why when the person prepare his travel papers must insure that the travel agent puts the exactly references or the identity details.
After the identification of his name on the papers ,the agent check his reservation on the system ;in case the traveler name is not on the list and the plane is full he must be on the waiting list until a traveler cancels his flight either wise he must travel another day with another ticket or pay a penalty (this depend on the airline traveling with)
The traveler has the right on the registration to have a seat if he didn't do it in travel agency ,a note must be clear that some seats can not be given by request such as emergency to a pregnant woman .
plus the passenger can have a priority label if he is in business class ,an invitation card to the lounge must be given to him .
After the identification of his name on the papers ,the agent check his reservation on the system ;in case the traveler name is not on the list and the plane is full he must be on the waiting list until a traveler cancels his flight either wise he must travel another day with another ticket or pay a penalty (this depend on the airline traveling with)
The traveler has the right on the registration to have a seat if he didn't do it in travel agency ,a note must be clear that some seats can not be given by request such as emergency to a pregnant woman .
plus the passenger can have a priority label if he is in business class ,an invitation card to the lounge must be given to him .
CHECK IN
GATE
Special assistance for disabled passengers and unaccompanied minors
The Special Handling Team is responsible for meeting the needs of passengers with special requirements. The team comprises highly trained personnel to look after unaccompanied minors, sick or disabled passengers
and transfer them to and from ground to aircraft by fully equipped passenger assistance vehicles.
The Special Handling Team is responsible for meeting the needs of passengers with special requirements. The team comprises highly trained personnel to look after unaccompanied minors, sick or disabled passengers
and transfer them to and from ground to aircraft by fully equipped passenger assistance vehicles.
Baggage Services
Arrival procedures:
at the arrival the traveler or the passenger in airport terms ,arrive the destination target or he can be returning from the destination to the origin this is very important detail for the security agent to know for the passports checks.
Extra services :
the extras services depend on the traveler statue if the passenger is a business class or first class traveler the airlines traveling with must provide some services such as the lounge service and the priority service for his baggages,plus some travelers demand VIP services include ground hostess guide in the airport .
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